FAQs

What is JUMP-IN?

JUMP-IN was founded by Moni in 2017 and is an epic fitness class on World Jumping trampolines, where you can strengthen and tone your entire body and burn up to 750 kcal in one hour.

 

Where are your sessions?

We have sessions in three locations currently.

The Phoenix Resource Centre, Newbury; Donnington Valley and Spa (members only) and Didcot Civic Hall, Didcot.

 

All venues have free parking onsite. With the Phoenix Centre, when you are in the car park, simply head towards the back of the venue and you will spot a big set of double doors. This is where JUMP is!

Sounds great! Who can JUMP?

The wonderful thing about JUMP is that it is suitable for all regardless of sex, age, ability or previous fitness experience! We have had clients from ages 6 to 64! We are also baby friendly in our morning classes so pushchairs are welcome. It’s a great session for beginners too as you are often in the same boat as someone else and you can go at your own pace.

I haven’t done much exercise before. Is this class suitable for me?

Absolutely! The great thing about JUMP is that you can go at your own pace. There are modifications you can do to make moves easier or harder. There is also a handrail for extra stability, balance and peace of mind (or for when you want to up the intensity!)

 

What should I take with me?

Wear comfortable gym gear and trainers. Make sure you bring a water bottle and a towel. Prepare to sweat! But most importantly, bring a smile.

 

How can I book a package?

A package is the best way to get value for money! You find the package name you would like to book (Diamond, Emerald - Newbury, Platinum, Titanium - Didcot) and then book the package, don’t worry about the day the package is on, this is not your actual session!

You then simply email us with the dates and times you would like to book your sessions. Providing there is availability, we will get you booked in. You will receive confirmation emails so it’s always useful to double check you are booked in for the sessions you would like to attend. Booking a package doesn’t guarantee you are able to JUMP on your requested dates.

What are the packages?

Newbury:

Diamond is 20 sessions

Emerald is 10 sessions

Didcot:

Titanium is 20 sessions

Platinum is 10 sessions

 

What is your cancellation policy?

We operate a 24 hour cancellation policy. If you let us know with 24 hours + notice, we will happily reschedule your session. However, we do of course understand that sometimes things happen beyond our control, we’d always appreciate knowing if you can’t attend, as we often have people waiting for a space.

Should I eat before I JUMP?

It’s best not to eat 90 minutes before the class. Bananas are a great pre-session snack.

 

What is the maximum weight limit?

The maximum weight limit for our trampolines are 130kg (20 stone).

 

I have sore/pain in my *insert body part here*. Can I JUMP?

Although JUMP is a high intensity work out, it is also low impact making it a great option if you sometimes struggle with aches and pains. It is recommended to check with your GP before JUMPing but we’ve had great feedback from people who have been unable to ‘stick’ with other exercises.

What does ‘child friendly’ mean?

Children from any age can come to the studio where we JUMP. Whether that’s in a buggy or sat with their homework. Children can JUMP half price if they wish, just make sure you secure their spot to avoid disappointment.

 

The session I want to attend is full. What can I do?

We offer a waitlist service, effectively a virtual queue, for people who would like to attend a session that is fully booked. You will get sent email confirmation to show that you are on the waitlist. If you add yourself to a waitlist, we will let you know if there’s been a cancellation. Sometimes a last minute session can become available, so make sure you dust off your trainers! Alternatively, see if you can squeeze into a session on a different time or date.

 

How do I talk to someone?

You can contact us on: mail@jumpingmoni.com or 07783374400 or through the web chat. We are human and sometimes take a little while to get back to you, but someone will be with you as soon as they possibly can.

© 2017 Jumping Moni